Complaint Registration

Fraud/Unauthorised Electronic Transaction

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We have successfully received your complaint. We will get in touch with you soon.

Branch * New Customer? Cardholder Name *

First Name Surname

Account Type *

Mobile * Email *

Bank Customers are requested to use the e-mail ID registered in the bank for faster resolution.

Card Number (Last 4 Digits) *

Note: Please do not enter 16 digit card number anywhere in the form. Please mention only the last 4 digits of the card.

Product/Service * Fraud/Unauthorized Transaction Details
(Minimum one unauthorized transaction Mandatory)

Date * Amount * Date Amount Date Amount Date Amount Date Amount

I have not participated or authorized the above transaction/s. The card was in my possession at all times.

Yes No

Comment * Upload copy of Complaint Letter and FIR/Police complaint
(FIR copy is essential for Fraud/Unauthorised Transaction) Upload (Any One) *

Complaint Letter FIR/Police Complaint Copy

I acknowledge the above Terms and Conditions

Declaration

I declare that neither me nor my family member / representative performed / authorized the above transaction(s).
I declare that above given information is true and correct to the best of my knowledge.
I understand that I can be held liable for all charges incurred if dispute raised by me is found invalid.
I agree to pay the charges levied by the Bank for the same including the cost incurred for investigation of my claim.
I authorize the Bank to deactivate the card on which the unauthorized transaction took place.
I authorize the Bank to call me with reference to my query or request, wherever applicable.

In case of Lost or Stolen Card, call at Our Toll Free Number 1800-890-8474

Quick Links

If you’re not happy with the resolution,
you can escalate your complaint to the
RBI Ombudsman at (https://cms.rbi.org.in/cms/indexpage.html#eng)

Quick Links

Useful Links

Contact

Address 471/472, Market Yard,
Gultekadi, Pune,
Maharashtra 411037
Contact Us :- 1800-890-8474
ID:- vsbl@vishweshwarbank.com

The Vishweshwar Sahakari Bank Ltd.,Pune is registered with DICGC (https://www.dicgc.org.in)